Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | April 10, 2018

Wix website hosting’s lazy domain transfer policy is dangerous.

This is a response I wrote to wix support asking for a responsible option to transfer a domain to another wix account. The current method requires the new owner of the domain to give you his username and password giving you full access to everything in his account. Customer contact info and messages. You could even change his password and lock him out.

Wix support reply:

Unfortunately, this part cannot be bypassed. You can ask the owner to set a temporary password in order for you transfer the domain. Once it’s transferred they can update the password.
We apologize for the inconvenience. If you require any further assistance do not hesitate to contact us,


My reply:

What stops me or anyone from logging into his account and taking everything. Destroying his websites, deleting emails, contacting his customers. Stealing his contacts and client lists….. on and on and on.
This is insain given the amount of data being stored in wix. I manage 15 accounts on wix and its insulting to our security and privacy to risk our businesses and lively hoods to transfer a $10/year domain.
With Facebook, youtube, google and others under investigation for poor privacy standards and not doing enough a few complaints might be worth bring up wix and these types of questionable lazy pratices. This is anything but security.

My comments on this issue:

To say this is some type of security is a direct lie. Never ever in any technical world is sharing your account username and password with random people online a form of security.

I assume this is all to avoid Federal domain transfer laws.

Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | April 10, 2018

An Technologist experience moving from Verizon after 11+ years to Sprint.

I’ve been a Verizon Customer for more than 11+ years. It took me talking to more than 10 people over 2 days and 5 hours on the phone to order a simple monthly plan. During this sale I was treated like a criminal and had my personal privacy and information violated many times.

I had to visit a Sprint store and show two forms of ID then tell over the phone all my personal details like including SSN, Full name, Birthday, Mothers name and many other questions none of which is real security, you’re excuse of fraud protection is a joke.

Knowing someone’s family members and addresses isn’t real security and it’s a scam you’re telling people it is. I’ve opened many bank accounts with less work than signing up a $30/month cell phone plan after I already did a credit check and provided valid ID and information.

I objected many times to doing this but I was told I would be allowed to use your Spring services without performing this abusive task in your store with 20 other customers listing to my information. The sales rep was standing in front of me looking at the screen and could have verified by information without any information shared with other customers. This experience is truly appalling. After 3 days I still don’t think I even want to be a spring customer after being treated like this.
I’m a technologist and was testing Sprint out vs Verizon to offer it as a cheaper solution to my many customers. But there is no way I’m going to put them through this nightmare.
After all of this the in-store sales person wasn’t even able to finish my order and told me I’d have to do it over the phone even though the previous two support people on the phone said the store would be able to have everything finished in a few minutes.

Day 1 I talked to chat support and they said my phone would work just fine and the cost would be $30/month with autopay. Day 2 I went to the store and was told my phone wouldn’t work and if I wanted a preowned phone I would have to contact phone sales.

Day 3 after 2 hours on the phone and 2 store visits.

By this point I was very frustrated and wanted to talk to a manager about it. I called the sales number and asked for a sales manager. They refused for 20 minutes and finally hung up on me. I called back and this time decided to try setting up a business account instead. They also refuse to allow me to talk to a manager for 30 minutes. Said they were too busy and harassed me why I wanted to talk to a manager. I explained by experience but he didn’t care about my experience he only cared about getting me off the phone or a sale.

After demanding a manager for 45 minutes he forcibly transferred me somewhere else. When I told them my experience they got me to the sr floor manager after a while.

I’m now 4 hours on the phone for a what I have been told by 7 different people to get a simple $30/month 2gb plan. After talking to the manager a while and hearing how tellasales is a joke she finds someone at tellasales to help me. This person takes forever to get it done but finally does. At the end of all of this he says it’s $45/month with a $5 discount which isn’t what everyone else has said. Including business and consumer departments and chat. I’m so angry and pissed off I only object for a few minutes and give up.

I called business sales back right after and talked to someone else that told me the plan was $20/month and $2.75/discount. So now I’ve talked to more than 10 people and gotten different prices. I’ve been told things the other departments said were wrong. Over and over, loop after loop.

This is one of the worst sales experiences I’ve ever had and I’ve spent 20 years buying from and working with the major Corporations as a technologist and purchasing manager and this is 0/10!!!! I mean it 0/10. When there was a problem your management was understaffed. Your 3rd party sales team is a joke and ruining what name Sprint has left.

This was appalling experience and you as Corp managers should be ashamed of how poorly this company is run.
I will be publicly sharing my experience with the world and filling out reviews anywhere I can to make sure no one else has this experience. Shame on you! Do you even know what an SOP is?


On a side note. Service is so bad at Sprint that they refuse to let them record them because they are so dishonest. If they cared about their name and were really committed to quality services they would want you to record and hold their staff and corporation accountable not hide from it.

Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | January 4, 2018


Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | January 24, 2017

Pin Code / Pin Password on Windows 10 greyed out on domain join PCs


Recently I upgraded some workstations to latest Windows 10 build 1607 which worked fine. But after the upgrade the Pin code / Password option is now greyed out and can’t be used. This only applies to Workstations on Active Directory (AD) network joined computers.


In build 1607 Microsoft added a group policy to the server which now forces Pin codes off by default. This policy must be changed before it will work on any system that upgrades to 1607. If you have the setting on before the upgrade then it will stay on until the system is reset/reloaded. If the pin is removed you can not re-add it. However, if it’s a fresh install or the setting wasn’t on previously then you must turn it on by policy.


Update your Group Policy settings to allow pin code / pin passwords on your network.

Computer Configuration -> Administrative Templates -> System -> Logon -> Turn on pin sign-in


The Group Policy setting Turn on PIN sign-in does not apply to Windows Hello for Business. Use the Turn on PIN sign-in setting to allow or deny the use of a convenience PIN for Windows 10, version 1607.

Beginning in version 1607, Windows Hello as a convenience PIN is disabled by default on all domain-joined computers. To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. Learn more in the blog post Changes to Convenience PIN/Windows Hello Behavior in Windows 10, version 1607.

Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business.





Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | February 17, 2016

Update of trial separation from Microsoft

Here’s an update on my progress.

Microsoft Groove

I have been charged 3 times now after I cancelled my accounts. Microsoft Xbox Support was unable to refund my charges because they can’t find them in my accounts. I have something like 12 different accounts from over my life time with Microsoft, the accounts are so confusing and their customer management system is so bad on their end after an hour he couldn’t fix it or figure out why I was still being billed and why the credits weren’t being received.

On my side Microsoft Account website showed my accounts cancelled and closed but also showed me still being billed for them months later. The only solution Microsoft support could come up with is to delete all my forms of payments from my accounts and randomly refund me transactions made recently he could see. After a week I got the credits and haven’t been billed more.

However, I’m now unable to auto-pay for Xbox Live Gold which I’m debating cancelling. I can’t purchase movies, app or anything from the Microsoft store. What a shame and a bad solution.

Overall to cancel my account took 7+ hours of Microsoft support time and endless emails, phone calls and wasted hours on my side with a bad solution only to show. I’d estimate a labor loss around $500 to cancel a $10/month service. Microsoft would have saved more money by giving the service away for free. They seem to be the new AOL easy to get a hold of but impossible to hold accountable or get action from.

Xbox One / Xbox Live / Halo MCC

I’ve been busy but it seems like there’s an update every time I turn on my xbox one. I can’t use the sleep mode as apps and games wont start correctly, or run correctly and they are tons more issues. So I’ve turned off that “feature”. This means you wait 10-40 minutes every time you want to play a game or watch a movie. What’s the point, this use to be a high-end living room system that always worked, you could go from standing at the tv to gaming in 2 minutes. But now more than half the time the game wont start, there’s an update, a DDOS has taken down xbox live, friends list doesn’t load, the dashboard lags out or log in issues. When you do get in your have ongoing issues in many games like Halo MCC which still has matchmaking issues, crashes, lockup. The Xbox 1 and Xbox Live have become a joke. We can match-make 3 games in Xbox 360 Halo 3 before one in Xbox One Halo MCC. If your alone it works better but what’s the point of playing alone! We normally have 6-8 and often play only 1-3 matches an hour if that!

We restart the game on any sign of bugs which is tons (We call this a 343, dashboard, start, close/quit app/program then restart). Often it take us 5-30 minutes to get the game to load. This bugs been reported over and over and been here for almost 6 months now and still not fixed!

Lag, quitters and slow matchmaking are still major issues in almost every next gen game. Often the game that should be epic cost $70 and are 20% the game we got 2-10 years ago for $40. Rainbow Six, Battlefront and Halo 5 are jokes compared to previous size and scale of the games that built their brands. These teams should be ashamed to release unfinished and faulty content and show it’s all about Microsoft Production Studio and their bottom-line and greed, horror story after horror story comes out about working with Microsoft and their teams. The results seems pretty clear as sales fall and their fan base calls them out or quit playing at all. The ongoing problems have caused a few of our friends to quit playing at all and %20 still wont buy a struggling xbox one.

But the new Microsoft in it’s role as the lumbering giant doesn’t care because their on a quest for perfection instead of a quality mature usable product. The all mighty unified platform one CORE to rule them all, one CORE to bind them, one CORE to destroy them all.

Windows Mobile Phone and ONE CORE TO DESTROY THEM ALL

Mobile with Windows 10 has been garbage and so many features are broken it’s angering. But it’s taken so long to just get to this point that most users have left and gone to other platform, even the CEO of CORES is using an iPhone while on a multi-month leave. The rest of us would get fired for that. But it’s ok to leave with failed products left and right you just walk out, must be nice because your customers can’t just walk out on a 2 year contract and have suffered for years on failed non-product quality Windows Mobile devices.

Xbox One with Windows 10 Core

Another massive failure, bugs, apps crashes, instability, low sales, high cost, high failure rates and poorly built games. I see what it could be but I don’t think the New Microsoft can do it.

Windows 10 Tablet, Laptop, Desktop and 4K Broken DPI

Don’t buy a 4K anything with Windows 10 until they get their shit together! It’s a pain, design work is VERY BAD! Yes VERY BAD! Not being able to see your toolbar or menus in Adobe Fireworks is BROKEN not a feature! LogMeIn giving you a remote desktop as 25% of the screen isn’t a missing feature it’s BROKEN! Video drivers from ATI/AMD/INTEL still aren’t stable and work correctly, on one desktop I can play a game with one driver or be able to control the size of the overscan with another version but not both.

We’ve had Windows 10 for almost a year and Microsoft has failed to deliver hardware providers support and encouragement to write the code needed and update older systems.

No option to restore XP, Vista, 7 backups on Windows 10.

No option to use easy transfer wizard from Windows 7 to a new Windows 10.

Account’s and Sign-in’s

Microsoft Sign in isn’t explained well and very confusing vs a Local account, Domain Account, Work account, Office 365 Account, Corporate Account, Microsoft Account, Hotmail, and on and on we go. .Net, @Live…

Updates and forced Default App/Program resets

Every week Microsoft releases an update that resets your favorites, they can’t resist the power cloud and a connected world gives them and that’s a sign of evil. Power corrupts corporations too and the amount of complaints and worries over privacy and how the New Microsoft views it’s customer is a MAJOR problem for me.

The overly pushed Edge which we’ve told you we hate and don’t want to use. We’ve told Microsoft it’s broken, Edge doesn’t work is so many places, websites, plugin, rendering.

Bad Support which I’ve already talked about.


Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | January 2, 2016

Why as a MS Partner, “Fanboy”, Customer and Technologist I’m breaking up with Microsoft

History about me:

Some would say I’m a Microsoft fan boy and they’d be right in most cases, I’m really a technology fan boy and I always will be. It started with a TI99 one of the first personal computers to be made. I was born in 1980 and in most places was the first generation to have a computer in the home my entire life. untitled

My uncle worked for Texas Instruments on the TI99 team among others. So my father bought the personal computer from him which I still have plus a prototype laptop and others parts. The system came with TI Basic and was before the standard QWERTY keyboard. I begged my family to set it up often as I grow up so I could play Tunnels of doom or the Attack.

This was my first introduction to Microsoft before Dos or anything else they made software for the TI99. As I grow up I spent many nights at my uncles who now worked for Mesa State Collage in Grand Junction. One of those nights while we were dialing up local BBS’s on a i386 to play the PIT and Trade Wars 2002 he brought home a massive stack of disks from the collage on them was Windows 3.x (can’t remember which) we quickly PKZIPED all our games and apps to have enough hard drive space to install it.

We plugged in the mouse, wait what’s a mouse we all wondered. At this point most games were ASCII and Doom was keyboard only we had no idea what adding a mouse would do to gaming and the world.

Starting up Windows I was hooked, I loved the logical icon based layout and easy interactions vs dos and having to memorize each command or ask for help from family or the system. My family’s rule was I’ll show you once how to do it and how to use the /? (help) flag then you’re on your own. Since I didn’t live there I only got access every few weeks. But by the next time I came over Windows was gone due to space issues and the dislike my programming family had for the GUI interface. Still to this day GUI vs command line and Windows vs Linux are a common debate.

Needless to say I was hooked. I spent my youth taking apart systems and networking them for friends to gaming and share. Spring breaks were filled with LAN parties of Unreal, Half-life Modes, AVP and Rainbow six. I ran my schools computer lab and around the age of 13 started getting pimped out by my mother and family to fix their friends computers.

Fast forward to now, I’m 35 and it’s 2016. I’ve run a technology consulting and IT Department business for 10+ year on my own as a lone wolf jack of all trades. My Business is Don’t Panic Business Technologies and have been a MS Partner for 10+ years.


What I’ve done:

As a Jack of all Trades it’s always hard to list what you’ve done as I’ve lead and been a team player in hundreds if not thousands of projects in most industries and fields.

I’ve supported in business production almost every OS released by Microsoft including: Dos, Windows 3, 95, 98, NT3, NT4, 2000, XP, ME, Vista, 7, 8, 8.1, 10, 2003, 2008, 2012, SBS, 3.1 Embedded, Mobile 5, Mobile 6, Mobile 8/8.1, Mobile 10.

Developed, hosted and support SharePoint in WSS2, 3, 2007, 2010, cloud and portal with project sites with more than a million visits managing $100 million public works projects and hundreds of users. As a InfoPath form designer I’ve created forms that have saved thousands in labor and resource costs.

Personally participated in each RC and Beta released by Microsoft for each Windows OS since Windows XP. Participated in 100’s of Microsoft Research projects, betas and products. With 100’s of Photosynths, Pivot collections of thousands, many Hyperlapse videos, tens of thousands of ICE images and so many other projects over the years.

I’m in the top 5% points on TechNet Forms(1), MCP XP, Beta Tester of the Month Live Mesh. I’ve spent endless hours supporting users and helping in forms, providing feedback on MS Connect and Research projects.

technet ranked 5.JPG

(1) –


My Previous experiences with Microsoft

Over the years I’ve gone to events and interacted with support and partner services many times. I’ve been a TechNet and Action Pack subscriber and so have many of my clients. My experiences before the last few years were 9/10 with only ease of access to support and pre-sales a complaint.  Microsoft often sent people to my area to meet me interact and help educate on what’s going on, Microsoft vision and promises to it’s partners and developers. I often felt like Microsoft’s teammate and they went out of their way to support and help me in my mission to help users of technology products have an enjoyable, reliable and panic free experience.

I build my business on this model on stability and honesty from Microsoft providing fast emergency access to quality support with a reasonable partner fee and requirement. I signed up a few business customers on a monthly unlimited 24/7 support plan. Coming from NT4, 2000, XP, 7, 2003 stable platforms this was a great business model and worked well until…


My Resent experiences with Microsoft

The New Microsoft… at first I thought thank God for exchange in the cloud my dreams are answered. But then we didn’t have phone or access to any support for the first few months to year of office 365. Only after months of bitching and partners complaints did the new lumbering Microsoft listen. Only then did I start to see what was going on. We spent months with massive failures and problems, Microsoft wasn’t talking to us, our teammate and partner that was alerting us about issues with a product they had already sold us, instead was now hiding why we had failures and what the current status of services really was. Investigations took time and resulting information was limited.

*On a side note I want to say of any service or product Office 365 has been the shining light after those issues were addressed and phone support was added for all plans. With the exception of SharePoint team sites and OneDrive for business. Office 365 has worked well and taken a major stress off IT departments around the world. If a Backup solution is created for Mailboxes in Cloud and OneDrive fixed it will be almost perfect.

The stable platform I had built my business model on wasn’t there anymore. With Windows 8 then 8.1 then update after bad update I started to have non-stop problems in all my client offices. Windows mobile 5 had been dumped with promises of greatness if we just get away from the old core. Same thing we heard with Windows embedded 3.1 and NT core.

Now it’s years later we’ve had time with the new Microsoft and I’m frustrated and disappointed. I’ve had no choice but to cancel services and stop using products that don’t work and aren’t stable enough for production use.

Public Image and Relations:

Until the last 2 years this wasn’t really an issue for me but due to how these actions were taken and continue to be taken I’m concerned and becoming actionable as an example this blog post which took some time.

The steps taken to auto pre-load Windows 10 is abusive and over the line. I’ve had many problems caused by this choice by Microsoft and I protest. This has caused not only productivity loss but confidence loss in Microsoft’s brand. This shows your bottom line is more important than the rights and personal choices of your customers. In my mind this is a very sad day. I’ve read both sides and I feel I must speak out. This isn’t the coming world I want to live in. I would rather have freedom than security. If forced/harassed upgrade paths are the only option then I’d rather not be a member of your team. The Internet was built on personal freedom and choice. That brings risk, and I’ll accept that risk a long time before I become a slave to a corporation.  You can’t be our teammate and partner in this technology new age then abuse and force us to use broken bad products and services, even more so after releasing Windows ME, Vista, mobile, car and Windows 8 failures, for our own good or not. That’s not how relationships work whether you’re the government or a giant of a corporation.


Microsoft Partner

Partners fees were raised from a TechNet $150/year to the required Action Pack at $475/year the software and number of Cals has been changed in the action pack so it’s much less than it was in the action pack we had a few years ago. Only after many complaints did Windows 10 Home/Pro even get added to the Action Pack.  Access to old software needed for Dev and Support staff has been modified or removed. While the access to Partner support has been reduced. This is almost $40/month as a technologist consultant by himself it’s too much. Whereas $150/year was perfect. All I want is access to the ISO library and a few support calls a year.

Last I’d like an ear to talk to with some ability to fix things when your lumbering giant abuses small businesses like forcing volume license purchasers of Windows 7 who didn’t purchase/support the broken Windows 8 Software assurance to buy Windows 10 at $199/Cal. They were smart enough not to buy Windows 8 which we all agree was broken. So you punish them. They are they only customers that don’t get Windows 7 free because they listened to you and bought a volume licenses at your suggestion instead of retail. It’ll end up costing them double the cost to buy as a volume customer than it would have retail. That’s bad business. Windows 8 was a massive failure accept it and stop making others suffer because of it.

During a time of low to no business adoption of Windows 8, 8.1, Mobile, ARM, Car and now a slow adoption of Windows 10 Microsoft increased partner fees, decreased support and released products with less stability than a 13 year olds android app.

I’ve tweeted, emailed, called, asked for managers to call me back, email corporate and had no meaningful conversation communications with support. I’ve given plenty of feedback I’m frustrated and unhappy but no one wants to take responsibility and ownership of these failures and issues which means the brand damage done wont ever be healed.  Typical lumbering soulless corporation these days. I think if Microsoft was born today it would be killed by the giants.

Cancelled Microsoft Partnership, Action Pack, TechNet


Microsoft Ecosystem

The entire Microsoft ecosystem is broken. Lets start with Onedrive for Personal which isn’t Onedrive for Business (which is SHAREPOINT). Live Mesh was tested and released as a solution to sync, cloud storage and virtual desktop needs. It was a great product and met our needs. It was dumped for SharePoint which after years and years still can’t store the basic amount of data needed.Capture

I currently have a photo image collection of 600GB-1TB and growing, with GooPro at 4k and a 4k screen I need more every day. I’d like to sync and have access on any of my systems and in the cloud. But the now current size cap for Onedrive Personal is 100GB a few months ago it was 300GB that’s not even 1 SD card these days much less a GoPro and SLR1 Photoshoot. So I have to cancel my subscription and go somewhere else. Office 365 + OneDrive(SharePoint) is a joke. As it can’t store more than 5000 files per folder or sync 50k files and it’s performance is like dial-up. I’ve also tried team sites and after months of problems, and support unable to fix I gave up. My phones camera roll has more than 5k files in one folder. Capture1

Cancelled OneDrive after 6+ years as a customer.

Researching solutions, please post your suggestions below.

*Side note when I contacted support by chat to increase my space it took them an hour and 5 different people to tell me that more space wasn’t offered. When the websites all sad it was and the options were there a few months ago. Now they are all gone. Chat tells you to call this number, when you ask the automated system for Onedrive support it says support is only offered by chat and hangs up. Then chat send you to another number which forwards to you another number, who spends 30 minutes to figure out that plans not offered any more. The cost to Microsoft over this one call would easily covered my $12/year fee+ the cost to host my 600GB of files is less than the money they paid 5 different support people to waste my time on something they should have already known.

If this doesn’t show Microsoft as the lumbering giant with no idea what it’s doing and what small firms it mowing over, I’m not sure what will. Google does unlimited image and video backup even if it’s not full quality it’s a better solution, they also offer much more space for purchase and it works, has a pause button, is allowed to be closed and isn’t forced integration! Simple features every program should support.



Broken Promises of real Security, Password solutions and name game

I’ve been here since the early days so I’ve heard all the promises and if we just ditch NT core we’ll… If we just ditch… Well it’s 2016 and the Username/ Password nightmare is now worst than ever and it’s Microsoft fault. Every single day I have to explain why Office 365 and Microsoft accounts use the same username but can have different passwords and only work in some places and not others, or only work if you select the right option. In some apps it’s called a work account, others a corp account in others office 365 or even still Exchange… It’s a stability and support hell hole you created. So now we might have a Windows Local Password, Microsoft Account, Domain, Office 365 and Admin account all for each and every user. You promised in .NET this would STOP! But instead you fixed it then broke it then Dumped .NET! Your image issue isn’t the NAME, STOP dumping the name because you damaged it with BAD products and broken promises. Every time you change a name I have to have 200 conversations about it 2 or 3 times because no one cares to remember what the hell your doing! They just want it to work and do their job so they can go home. They don’t care what it’s called so just leave it what it is!

Failed Windows Mobile Solution (A name change wont fix)wp_ss_20151024_0001

I personally have used a Windows Mobile phone since the Compaq IPAQ which I hacked from Sprint to work on Verizon. Before that I had each PDA OS Microsoft offered, I also supported Palm and many others. I feel they are a critical part of my life. They must sync and integrate with my Ecosystem. But the Microsoft Ecosystem is broken. I’ve had a Lumia 822 from day one, then upgraded to a Lumia Icon. I’ve had to warranty the 822 and Icon both once over simple hardware issues. Before that I used a Omnia. I’ve also used Android and I support Apple iPhones.

I like the concept of Windows Phone and the ability to integrate into my ecosystem (if it worked) currently there isn’t anything on my Windows Mobile phone that works which wouldn’t work on an Android or Apple. In fact many things that don’t work on my Windows Phone do work on Android and Apple even if they are Microsoft products.

For the last 6 months of the Windows Phone preview my camera hasn’t worked and crashes, for the last month even screen caps don’t work. Onedrive, Groove, Xbox App all crash and fail in major features. The battery and overall performance is BAD. Copy/Paste takes minutes to work. Text Messages take 20-60 seconds to load the pervious messages, then takes 2-30 seconds to post a message.

The final release of Windows 10 Phone was set for a few months ago. I’ve reloaded my phone many many times because the preview was so unstable or unusable I gave up and went back to W8Phone which is just bad too. After on going promises and failed builds I’m tired of waiting for a mythical device that’s released with quality and stability then isn’t released on Verizon the largest US Carrier, isn’t stabile and costs $800. It often makes me wonder why you’d layoff so many people before you release a single stable device. There are still issues with Surface products both hardware and software. A Surface phone doesn’t excite me much because a name is just a name. W10 core is the problem.



For all the things that didn’t work in Windows 8 Phone Cortana was one that did, and she was great. Then here came Windows 10 to fix everything. I spent a lot of time training myself to use Cortana for Call this person, schedule this, text that and I was good, fast and productive. Now I get errors most the time, she’s stupid, can’t hear me and angers me more than helps. After the 3rd 4th 5th try I’m pissed!

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Zune, Xbox Music and Groove

I love music when Microsoft created Zune I bought one first day I could. I had over 7500 songs when I cancelled Groove. I’ve owned a Windows Phone mainly for music access for many many years. I bought zunes and enjoyed them. But since the New Microsoft every time I open Groove it asks for money per song. I signed up for Zune to never EVER pay per song like iTunes which I HATE!!! I feel like a 3rd class member. It often takes minutes before the listen with music pass even shows up. Many songs aren’t playable in the pass. I wanted a unlimited solution that worked on all my devices even if I had to have a windows phone then. Zune did that, Xbox Music was close then Groove and the New Microsoft killed it. I spent 3 weeks trying to get a playlist to sync with my xbox one. I even created a playlist on the xbox one then added songs from my phone and W10 computer and still after saying it was syncing for hours, for weeks nothing. I’m frustrated and I’ve given up on the New Microsoft. The Groove app crashes hourly and only plays when on screen. What a joke. All features we had in the past gone each release. It’s not an upgrade if I have to plead for each feature every single release. Same with Xbox One vs 360. I shouldn’t have to beg to get basic features I previously had.

Cancelled 2 accounts of Zune, Xbox Music, Groove after 6+ years as a customer.

Went to Spotify for now as a test. I had 7500 songs in Groove.

*Side note even after I cancelled Groove they still charged me and I had to spend a second hour with support getting my money back. This puts me around 2 hours of support time just to cancel.

Lack of Stability and lost sight of platform:

Microsoft has lost sight of being a stable platform where apps don’t crash hourly but monthly or yearly if ever. I’m not sure if this is the former CEO fault or the new one but I don’t care anymore. I’ve given you hours of feedback, years of support and service and you are still unable to deliver a simple solution to our sync, music, mobile, gaming and backup nightmares much less cloud virtual desktops, true security and real stability.

You say you’re listening but you don’t seem to hear us:

When Windows 8 went into it’s first preview/test almost everyone using it strongly objected to the new start screen. We told them our users wont adopted this without a fight or a massive learning curve. But Microsoft didn’t care to listen to use, instead they created charts, studies, flooded the talk with why we must, if we just, and promises. Every single one failed. Windows 8 was the worst adopted business OS released by Microsoft in it’s history. Yet now with Onedrive it all starts over. Microsoft and their bottom line know better than the people supporting and working with customers and users every day. Once more they tell us what we need and then shove it down our throats. I wish the same wasn’t true with Microsoft Game studios and Halo 5, Halo MCC and other products.

I really thought we were getting so close to a working integrated ecosystem but it’s 2 years later and Microsoft is still spinning and playing us. They’ll end InfoPath without a solution to replace it. They’ll release update after update that lock systems up, kill performance and productivity yet when we complain their solution is to force everyone to accept these failed updates. Fast and Slow wont fix this problem. I’m at the point were I’m turning off Auto updates because every week I get complaints about new performance issues or crashes due to updates. Just writing this simple blog post on Windows 10 Pro, 5th gen i7, 4k screen I’m having IE11 performance issues and problem thank God I didn’t use Edge.

Xbox Live and PC Gaming

Xbox One is a great hardware box with a unstable core OS Windows 10! I loaded Windows 10 as soon as I could get a preview, it’s good overall but it’s unstable. Apps, Games and Edge are all unstable and crash often. AMD/ATI hasn’t released a stable driver in months. Upscaling to 4K is a joke and often a lot of programs don’t scale or work at all much less LogMeIn or RDP. I’ve had to turn off most features just to get apps to start. Suspend mode has caused Xbox One and Surface 4 users to suffer. Lack of real world testing seems to be a major issue with Microsoft hardware these days. Games like Halo MCC after 2 years are still unstable and have major issues. Matchmaking and Party chat are broken more than not. Even thought we have 60/100mb connection today games on Xbox 360 match make in a 1/4 of the time vs Xbox One. Games released 10 years ago perform better than AAA titles today. We have tested. We can play 1-3 matches in Xbox 360 Halo 3 in the time it takes to match make one in Halo MCC. Even though they fixed matchmaking in Halo 5 they broke the game engine by using Halo 4 garbage. Bungie created and delivered greatness so you hire 3rd rate 343 instead.

Your bottom line over quality is hurting your brand and products and I’m your canary bird, listen or go the way of HD DVD’s!


I have none other than to speak out and stop funding and supporting. I’m frustrated, if you are too please comment below.

or email me

Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | May 4, 2015

Grand Junction, Colorado Charter has 100MB/7MB service now for under $100/month get it now

Charter Internet in Grand Junction, Colorado now has 100mb/7mb Internet services. For Business services Call us at 970-210-6626 to get you started and a review of all your technology services and costs for free from Don’t Panic Business Technologies (

Now is a great time to switch to Voice over IP phones and get ready for Windows 10 coming soon.

Jeremy Benisek


Quick hint:

Was password you set more than 15 characters?


While setting up a new server for a client I used the HP pre-server setup F10 tool to pre-config the system for Windows 2012 Standard. I had already done the array and everything went great. I did each step, setup the date, time, set a admin password and inserted the OS disk. The OS installed and after many updates the system was at the Login prompt awaiting a password and this is where the issue starts. The password I used during the HP Pre-OS setup doesn’t work, I try any error corrections maybe I had caps lock on or the most common with micro keyboards number lock. I tested both and nothing worked. With faced with starting over, which was painful and would cost a few hours I remembered I had a password issue with this client’s administrator password before and hadn’t used it anywhere else. I felt it was a good time to start using a new password for this purpose. The new password was 17 characters which didn’t seem like any issue as the HP pre-conf tool allowed it to work. However, I also remembered the max password char for Windows was 15 characters. So I tested the password with 2 less characters at the end and it worked.


HP pre-conf OS tool allows passwords longer than Windows does. Windows max is 15 characters.


Take your password and remove the last characters until you get to 15 total characters try that password. You should be able to login and reset the password now. It’s worth creating a second domain admin at this point too.

Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | April 8, 2015

Windows 10 Dev / Preview and Portal Office 365 ( errors solution / workaround


A soon as you finish loading your new Preview of Windows 10 you’ll want to install Office 2013 or Office 2016 from Office 365 and you’ll quickly find that / comes up with a nasty error blocking your access.


You’ll be able to access the site with Chrome or by adding the * and * to your Internet Explores Compatible sites list under Tools. If you don’t have Tools as an option right click the title bar in Internet Explorer and click to enable the Command Bar, from here click Tools, then Compatibility View Settings and add the above. The *. means include any subdomains or servers. This should solve the issue for the most common Servers and Sites at Microsoft.

Note if you used the Visio or MS Project Services you might have to add those domains too.

Please also include this feedback in your Windows Preview Program Feedback app.

If you are a E3 or Enterprise subscriber you can get the Office 2016 PC / MAC Preview but it will not run side by side with any other Office Version so I’d suggest you wait.

Please post questions below./

Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | April 8, 2015

Seven years of WordPress blogging! Thank you to all who read and visit.

  • 7 Year Anniversary Achievement
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    You registered on 7 years ago!
    Thanks for flying with us. Keep up the good blogging!

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