Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | June 18, 2014

Charter Mountain states – $5 to pay bill over phone coming soon

Found out that we’ll have to pay $5 to pay your bill over the phone with a real person. This added fee will be coming soon for Mountain states, and its my understanding already exists in other states.

This is for residential accounts. I asked about business accounts but didn’t get a clear answer.

This is something Optimum, nor Bresnan charged.

Since the Bresnan office is often very busy and under staffed the automated systems your only option. Good luck.

Another example why we need a option that’s more of a utility.


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