Posted by: Jeremy Benisek (CyberAxe) Don't Panic Business Technologies | March 6, 2013

Internet Explorer 9, IE9, IE10 website loading problems on Windows 7 and Windows 8

I’ve running into some Website problems with Internet Explorer 9 and 10. I wanted to blog these issues with the simple solutions I’ve found to get around the problems.

Issue 1:

Website doesn’t load at all, doesn’t come up at all just has a blank screen. Website fails to load.

Solution 1:

If you are using a 64-bit version of Windows 7 or Windows 8 then please verify which version of IE you are using. You can do this my right clicking the shortcut Icon then properties. Look at the path used for program.

IE 32-bit = C:\program files(x86)\Internet Explorer

IE 64-bit = C:\program files\Internet Explorer

(Note if you are using a 32-bit version of Windows then you will not have a Program Files(x86) but instead one Program Files which will be 32-bit.) This solution only applies to 64-bit version of Windows.


Try loading the website with the other version of Internet Explorer then the one failing. In most causes this works around the problem and allows you to get back to work. The overall fix will come with updates from Microsoft or of the website.

If this works then change the pinned shortcut for Internet Explorer to the version that’s works and use it.

Solution 2:

It’s important to understand how flash works as an addon to IE9 and IE10 related to 64-bit versions of windows 7 and 8.

You must have both the 32-bit version and 64-bit of flash installed to use the 64-bit version of IE9 or IE10. It’s also important to have them on the same version. So install both versions of flash from then try the failing website once more.

If it works then this should stay fixed.



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