30 minutes later and 4 diffrent departments and people and I still can’t get to DNS support. After years and years of hosting just our DNS with qwest they’ve distroyed them in some upgrade they did. They didn’t contact us or anything our domain records are just gone, no MX, no www nothing!
Emails down, websites are down, sharepoint is down, and qwest can’t even get me to the right department within 30 minutes? YOU SUCK QWEST!!!! Update 3 hours!!! I gave up!
Your a phone company that can’t use your own phones!!!
After 40 minutes they transfered me to Network Solutions which doesn’t host our DNS they are only the registrant! This is bullshit!!! So now I have to start over.
After 3 hours and 30,000 in lost services and money because of downtime, I’m removing all of my Qwest services and moving them to Network Solution who is the register and says they can have the dns up in 3 hours where qwest took 3 hours to just tell me the problem, one problem, and couldn’t tell me what department does DNS management.
3 weeks ago my personal business dsl was turned off for 1 week after Qwest promised it would be back on after an hour. A manager promised he’d have it all fixed. A week later it was still down, all of our email, websites everything including Direct Tv. We cancelled our Qwest and Direct TV accounts and had to pay $200 cancel fee with direct tv because of Qwest say anything do nothing customer service.
Direct tv was canceled because in december we did the combined billing where Qwest does the billing. Our TV was still off during that week as well because of qwest!!
I’m prety pissed off right now after hours and hours of bill shit!!!! so there will be lots of errors in spelling and english, deal with it!
